Privacy Policy

1. Overview

Welcome to Noacomplo.org ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website noacomplo.org and use our services related to the Noacomplo mystery puzzle adventure game.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy applies to all information collected or submitted on our website and through our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Form Data: Name, email address, subject, message content when you contact us
• Feedback and Survey Responses: Your opinions, suggestions, and feedback about our services
• Support Requests: Technical information about your device and issues you're experiencing
• Newsletter Subscriptions: Email address if you subscribe to our updates

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Device Information: Browser type, operating system, device type, screen resolution
• IP Address: Your internet protocol address for analytics and security purposes
• Log Files: Server logs containing access times, requested pages, and error information

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

3.1 Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality and navigation
• Analytics Cookies: Help us understand how visitors interact with our website
• Advertising Cookies: Used by Google AdSense to serve relevant advertisements
• Preference Cookies: Remember your settings and preferences (language, theme, etc.)

3.2 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific sites
• Block third-party cookies
• Delete all cookies when closing the browser

4. Google AdSense and Third-Party Advertising

We use Google AdSense to serve advertisements on our website. This section explains how advertising services work and what data they collect.

4.1 Google AdSense Data Collection

Google AdSense may collect and use information including:

• Cookies and web beacons to track ad performance
• IP address for geographic targeting
• Browser information and device characteristics
• Previous website visits and search history (if enabled)

4.2 Personalized Advertising

Google may use your data to show personalized advertisements based on your interests. You can control personalized advertising through:

• Google Ads Settings: https://adssettings.google.com
• About Google Ads: https://policies.google.com/technologies/ads
• Opt-out of Personalized Ads: You can disable personalized advertising in your Google account settings

4.3 Third-Party Advertising Partners

We may work with other advertising networks and partners who also collect data for advertising purposes. These partners have their own privacy policies and data collection practices.

5. Analytics and Usage Data

5.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects:

• Page views and session duration
• Geographic location (country/city level)
• Device and browser information
• Traffic sources and referral information

You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5.2 Other Analytics Services

We may also use other analytics services to better understand our website performance and user engagement. All analytics data is used in aggregate form and does not personally identify individual users.

6. How We Use Your Information

We use collected information for the following purposes:

6.1 Website Operation and Improvement

• Provide and maintain our website services
• Analyze usage patterns to improve user experience
• Troubleshoot technical issues and optimize performance
• Develop new features and content

6.2 Communication and Support

• Respond to your inquiries and support requests
• Send important updates about our services
• Provide newsletters and community updates (with consent)
• Notify you about changes to our policies or terms

6.3 Security and Legal Compliance

• Protect against fraud, abuse, and unauthorized access
• Comply with legal obligations and law enforcement requests
• Enforce our terms of service and other agreements
• Protect the rights and safety of our users and community

7. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

7.1 Service Providers

We may share data with trusted third-party service providers who assist us with:

• Website hosting and content delivery
• Analytics and performance monitoring
• Email services and communication tools
• Security and fraud prevention

7.2 Legal Requirements

We may disclose information if required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect and defend our rights and property
• Protect the personal safety of users or the public
• Protect against legal liability

7.3 Business Transfers

In the event of a merger, acquisition, or sale of our assets, user information may be transferred as part of the business transaction, subject to equivalent privacy protections.

8. Data Security and Protection

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction:

8.1 Security Measures

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Updates: Security patches and updates are applied promptly
• Monitoring: Continuous monitoring for security threats and vulnerabilities

8.2 Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.

9. Your Rights and Choices

You have several rights regarding your personal information:

9.1 Access and Portability

• Request access to personal information we hold about you
• Request a copy of your data in a structured, machine-readable format

9.2 Correction and Updates

• Request correction of inaccurate or incomplete information
• Update your preferences and contact information

9.3 Deletion and Restriction

• Request deletion of your personal information (right to be forgotten)
• Request restriction of processing in certain circumstances

9.4 Objection and Withdrawal

• Object to processing of your personal information
• Withdraw consent for data processing (where applicable)
• Opt-out of marketing communications

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

10. Children's Privacy

Our website and services are intended for general audiences and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records as quickly as possible.

Parents and guardians who believe their child has provided personal information to us should contact us immediately using the contact information provided below.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct
• Other legally recognized transfer mechanisms

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Post the updated policy on this page
• Update the "Last Updated" date at the top of the policy
• Notify users of significant changes through email or website notice
• Obtain consent for material changes where required by law

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: